Hudson Headwaters Health Network
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New York State Department of Health COVID-19 Hotline: 1-888-364-3065

Click here to find the number of your local Hudson Headwaters health center

Want to know how you can help? Click here to find out

We know that many of our patients have concerns about the news regarding Coronavirus (COVID-19). Please know that Hudson Headwaters Health Network is working closely with local public health departments and area hospitals and is following daily guidance from the Centers for Disease Control & Prevention (CDC) for review and implementation of its clinical protocols and procedures.

There is no higher priority for us than the safety of our patients and employees. We appreciate your patience and understanding as we work out the safest way to care for our patients. We are monitoring this developing situation closely and staying in regular contact with all of our health center locations. Check this page for the most recent COVID-19 information and any operational changes that may affect our patients. Please know that your good health is the most important thing – we will work to help you through any health challenge you may face.

  • April 2, 2020 from Dr. Tucker Slingerland, CEO

    Although Hudson Headwaters generally does not staff urgent care sites on Easter Sunday. However, this year, both Warrensburg Health Center and the Health Center on Broad Street as well as our West Mountain Health Services outdoor screening tents will be open. This is to relieve pressure on local emergency departments, as we expect that COVID-19 will be increasing.

    A new Community Resource Hotline 518-623-0182 has been set up to link community members and patients with support services related to food, housing and other non-health related resources. More information is posted on the new Community Resources webpage on our website: https://www.hhhn.org/community-resources/.

    **Please remember that these guidelines may be updated as guidance changes.

    These updates are meant to inform on Hudson Headwaters’ response. For official COVID-19 updates please visit the New York State Department of Health and your county’s health department.

  • Fever of over 100.0 F 
  • Cough 
  • Shortness of breath (chest congestion) 

If you are experiencing symptoms, have been in close contact with a confirmed case, and/or have recently traveled to a country with an outbreak, PLEASE CALL your Hudson Headwaters health center to speak with a nurse who can provide information. Be ready to explain your symptoms, travel history, or if you were exposed to coronavirus.

Not every patient needs to be seen in the office to receive care and not every patient needs COVID-19 testing. Luckily, most patients with Coronavirus only experience mild symptoms and will recover. We strongly encourage home management when appropriate, for the safety of the public.

  • Wash your hands often
  • Use an alcohol-based hand sanitizer, if soap and water are not available
  • Cover your cough or sneeze with a tissue/cough or sneeze into your elbow
  • Regularly clean and disinfect often-touched surfaces in your home
  • Social distancing is one strategy used to slow the spread of any virus. Stay home as much as possible. Some patients that are exposed will not become sick or have symptoms at all. Limiting your exposure can ensure you and others stay healthy.
  • In addition to limiting your exposure to others, it is also suggested that when you do interact with others, you maintain six (6) feet between yourself and other people since the virus is spread through close contact.
  • The CDC recommends that patients who have concerns about potential exposure to COVID – 19 and are without symptoms to self-isolate; check their temperature twice daily; and watch for the development of symptoms.

Community Resources

As the Coronavirus (COVID-19) situation continues to develop, Hudson Headwaters understands that now, more than ever, it is important for people to know what resources are available in the community. Visit our Community Resources page to find resource contacts available in area counties as well as other online resources to help with the impact of Coronavirus.

Health Center Operational Changes

Hudson Headwaters is working to ensure that patients can continue to access the care that they need while providing services to those who are experiencing symptoms of coronavirus. Due to the higher volume of patients that we anticipate at our health centers, we may reschedule non-urgent appointments. These appointments may include, annual physical exams, annual mammograms, routine DEXA scans, routine dental appointments and others.

We are also adjusting our hours of operations at many health centers, including blood draw hours and we advise patients to check our website for the current hours of operations. To minimize the risk to you as well as to other patients and staff, we ask that you defer all non-urgent labs to a later date.

We are asking that those of you who have upcoming appointments please limit the number of people that accompany you to that appointment to one (1) healthy adult.

When you arrive for your appointment, there will be a nurse stationed at the entrance of our facility who will be asking all guests screening questions about exposure and any symptoms related to COVID-19. We appreciate your cooperation in this new process.

COVID-19 News and Announcements

    • 03 APR 20

    Furlough of Staff to Conserve Resources in Response to COVID-19 Crisis

    QUEENSBURY, NY (April 3, 2020) – Hudson Headwaters Health Network will furlough roughly 85 employees, beginning the week of April 6. Furloughed staff will remain employees of the network under a leave status and the network will pay the full premium cost of health, dental and life insurance benefits during this time period.  Primarily non-clinical

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    • 24 MAR 20

    COVID-19 Testing Suspended Until Further Notice

    Due to the limited supply of COVID-19 testing, Hudson Headwaters will be suspending testing until further notice. Tests will now be reserved for staff providing direct patient care to ensure that health care providers and staff will not spread the virus to patients or other staff. We will still be screening patients to measure your

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    • 23 MAR 20

    Specialty Services Suspended

    Warrensburg Health Center and West Mountain Health Services will be suspending Cardiology, Vascular, Endocrine and ENT specialty services until further notice.

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    • 23 MAR 20

    Hudson Headwaters Health Network and Glens Falls Hospital Implement a Coordinated Response to Prevent the Spread of COVID19

    Hudson Headwaters and Glens Falls Hospital are working together in an “all-hands on deck” coordinated response to prevent the spread of COVID-19 in the Glen Falls region. Since the COVID-19 testing began outside the hospital Emergency Department (ED) more than 500 COVID-19 tests were completed in a joint effort between the two organizations. 68 more were tested

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    • 16 MAR 20

    Hours of Operation Update

    As new information is released by public health officials we are continuing to adjust our hours to do what is best for our patients and our staff. Please visit your health center’s location page to see the current hours of operation. A full list of health center locations can be found here. Please note, effective

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