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Hudson Headwaters Health Network
Sign in Here: Patient Portal
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With the patient portal you have secure, convenient online access to your primary care team and your personal health and billing information.

Get Started

During check-in for your next provider visit, ask to have a patient portal account created. Then, when you receive the confirmation email, follow the link to complete the sign-up process.

Established patients may also contact our patient portal helpline at 518-824-8620 Monday through Friday between 9 a.m. and 5 p.m. for assistance in registering for the Patient Portal.

Find Information You Need

  • Medical information, including medications, allergies, immunizations and vital statistics
  • Lab results
  • Referrals to other providers
  • Appointment history and your provider’s summaries of those visits
  • Billing statements and payment history

Communicate With Us

  • Schedule or modify appointments
  • Send questions to your primary care team and receive answers by secure email
  • Attach photos (.jpg or .png) or documents (.pdf) to the messages you send to your care team
  • Receive secure emails when new information is available for your review
  • Share your personal health information with your family or caregivers
  • Complete and update medical forms
  • Pay bills online

Need Help?

Established patients may call our patient portal helpline at 518-824-8620 Monday through Friday between 9 a.m. and 5 p.m.

Frequently Asked Questions

Any active patient may be eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members’ health information.

All communications between you and your provider’s office are carried over a secure, encrypted connection. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure data transmission as well as server-side digital certification authentication. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system.

You should always make sure that the email address on file for your account is accurate, as notifications from the portal are sent to the email address on file. Make sure to sign out of your account each time you are finished using the portal.

  • Google Chrome
  • Microsoft Edge (for Windows 7, Windows 8/8.1 and Windows 10)
  • Mozilla Firefox
  • Safari (for Apple devices only)

To view the full desktop version of the Patient Portal, patients can tap Full Site at the bottom of any page within the Patient Portal.

To use the same email address for the Patient Portal, patients must choose one person to be the Patient Portal account owner and add additional people as family members. The Patient Portal account owner has access to all patient records when logged on to the Patient Portal. For each patient to be the owner of a Patient Portal account, each patient must establish his or her own account using a unique email address.

On the child’s 18th birthday, the access level for all family members who have full access to the patient record changes from full access to billing-only access.

As of November 30, 2020, the Adirondack Internal Medicine & Pediatrics, PC health portal will be disabled. To access your health information and connect with your care team, please register for a Hudson Headwaters patient portal by clicking here.

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