Contact Hudson Headwaters Health Network

This is a general Hudson Headwaters contact information page. If you have a health-related question, please use the Patient Portal or contact your health center directly. Thank you!

Frequently Asked Questions

Visit our FAQs page to see answers to some of our most frequently asked questions.

Need an Appointment?

Online scheduling is available for new and existing patients at most health center locations. You can also call your health center to schedule an appointment.

Learn More About Appointments

Billing Questions?

For questions about Hudson Headwaters billing, or if you would like to discuss setting up a budget/payment plan, please call our patient support services team at 518-623-2094.

For dental billing questions, please call 518-623-3918.

Health-Related Questions?

Send a direct message to your provider’s office using the Patient Portal or call your health center with any health-related questions or concerns.

Need Help with the Patient Portal?

If you need help with the Patient Portal, please call our support line at 518-824-8620 or email [email protected]. We will review and reply to messages during normal business hours: Monday through Friday, 9 a.m. – 5 p.m. For your privacy and security, medical questions should not be submitted to our tech support line or email. Please call your health center with health-related concerns or message your provider via the Patient Portal.

Share Your Concerns

At Hudson Headwaters, we are committed to a high standard of care and take patient concerns very seriously. If you have a concern about the quality of care, medical treatment or privacy of your health information, please contact our Risk Management & Compliance Department at 518-409-8642 or via email [email protected].

Hudson Headwaters Administrative Offices

George Purdue Administrative Building
9 Carey Road
Queensbury, NY 12804

Fax: 518-745-1378*
*Patient records should not be sent to this number. Please use your health center’s designated fax number for record-related messages. Click here for health center fax numbers.