Telehealth appointments are available for many primary care, specialty care and follow-up appointments. However, telehealth may not be appropriate for every type of appointment (worker’s comp and annual wellness visits are excluded). Please reach out to your health center with your health-related concerns as you normally would. Staff will provide guidance regarding which appointment types to defer for now, which appointments to schedule via telehealth and which may require an in-person visit. If you are experiencing a medical emergency, call 911.
We are using the video conference service called Zoom to conduct secure, telehealth appointments. Using Zoom requires you to have access to either a computer, smartphone or tablet (e.g. iPad), internet access and an email address. We recommend connecting to WiFi to avoid incurring mobile data charges.
If you do not have access to the equipment needed for a video consultation, our providers are also able to perform some appointments via telephone. Please call your health center to schedule a telephone-only visit.
Before your scheduled telehealth visit, you will receive instructions for accessing the visit via email. A staff member from the health center will call you a few minutes prior to the appointment to assist and coordinate setting up your telehealth appointment via Zoom.
You can test Zoom on your device prior to your visit by going to https://zoom.us/test. If you experience any technical issues, please call 518-824-8620.