Posted on in Awards & Honors

Hudson Headwaters Named National Quality Leader

View All Posts

For immediate release: August 31, 2016

Hudson Headwaters has been named a National Quality Leader by the Health Resources and Services Administration (HRSA), a federal agency that oversees the community health center program across the country.   The recognition includes an award of $279,701 to be used for additional quality improvements.

“These awards go to health centers that meet strict measures for quality in the delivery of care,” said Cyndi Reynolds, Vice President for Transformation and Clinical Quality.  “We were recognized as being a National Quality Leader. We ranked as the fourth best health center in the country out of more than 1300.”

Only seven of New York State’s 62 community health centers achieved recognition as National Quality Leaders, and only 70 did so in the entire country.

“The really great thing about this recognition,” Reynolds said, “is that it reflects the work everyone at Hudson Headwaters does every day to make quality a priority. It is our staff’s dedication to providing superior patient care which results in our ability to achieve this level of recognition.” 

To qualify for this award, Hudson Headwaters surpassed national quality benchmarks for chronic disease management, preventive care, and perinatal/prenatal care.  Reynolds noted that Hudson Headwaters had done well in the previous two years, but the amount of this year’s award is the 4th largest award in the New York State, and 14th largest in the nation.

“Achieving high quality of care starts with having the ability to collect and study data, and implement improvement strategies based on your findings,” Reynolds said.  Hudson Headwaters began using electronic medical records in 2009.   “Over the course of the last several years we have gone from identifying our opportunities for improvement to being a National Quality Leader,” Reynolds said.

Hudson Headwaters also received award funds for reporting clinical measures using electronic medical records, demonstrating improvements in one or more clinical measures, and having the highest clinical performance compared to its health center peers.

For more information about Hudson Headwaters Health Network, visit us on the web:

Hudson Headwaters is a not-for-profit, community-based network of 17 health center offices serving the Lake George/Adirondack and Glens Falls Region since 1981.  Its services include comprehensive primary care, selected specialty services, obstetrics and gynecology, behavioral health, care management, dentistry, lab and imaging.  About 1,000 people a day are served by Hudson Headwaters.