Hudson Headwaters keeps a record of all financial transactions related to your health care. You are responsible for paying in full for any non-covered services, co-payments or unmet deductibles at the time of your visit. Here’s a link to our list of insurance carriers: Hudson Headwaters Insurance Carriers. Payment in full is also expected at the time of your visit if Hudson Headwaters does not participate with your insurance plan. Our charge schedules can be found here: 2023 Charge Schedule, 2023 Dental Charge Schedule.
Please be aware that you may receive services at a Hudson Headwaters facility that may be from providers, practices, or others who are not employed by Hudson Headwaters. In these cases, you may receive a separate bill from them for the services they provided to you in our facility. For your convenience, we have listed most of the other providers with contact information, in the event you need to address a billing concern.
For questions about Hudson Headwaters billing, or if you would like to discuss setting up a budget/payment plan, please call our patient support services team at 518-623-2094 between 8:00 a.m. and 4:30 p.m. For Dental billing questions please call 518-623-3918 (option 3).
Good Faith Estimate
You have the right to receive a Good Faith Estimate. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescriptions drugs, equipment and hospital fees. Click here for the Surprise Billing Protection Form. The purpose of this document is to let you know about your protection from unexpected medical bills. It also asks whether you would like to give up those protections and pay more for out-of-network care.
Not an insurance plan…no monthly premium!
8 out of 10 people that apply get approved.
At Hudson Headwaters, we believe that no one should delay seeking needed medical care because they lack insurance or have high medical costs. That’s why we offer discounts and payment plans to eligible patients.
We offer a Sliding Fee program that discounts your cost for medical and dental care at our health centers (including primary and specialty care, many dental services, prescriptions, and x-rays). You may be eligible for the program, based on your household/family size and how much you earn.
How Do I Apply?
Download the Sliding Fee Program Application to complete an application.
Does My Household Qualify?
You may be eligible for generous discounts, based on your household/family size and how much you earn. For example, you may qualify if:
- You are a family of four living together and making a total of up to $60,000 per year – then everyone in the household is eligible (2023).
- You are a family of six living together and making a total of up to $80,560 per year – then everyone in the household is eligible (2023).
Click here for our 2023 Sliding Fee Discount Schedule.
If you have questions, need an application or help filling it out, contact our Sliding Fee Program staff by phone, 518-824-8640, or by email, SFPRxAssist@hhhn.org.
Learn How You Can Receive a Pharmacy Discount
You may be eligible for brand name medications for free. Participating pharmaceutical companies make medications available to eligible Hudson Headwaters patients. You may qualify if you have no insurance or prescription coverage, high prescription co-pays or deductibles, low to moderate family income, and ongoing medication needs.
Available brand name medications are typically for patients with ongoing medical conditions such as: diabetes, high blood pressure, anxiety/depression, asthma, COPD, and high cholesterol.
For more information, contact our pharmacy assistance staff by phone, 518-824-8640 or by email, SFPRxAssist@hhhn.org.
Patient Discounts and Payment Plans
We believe that no one should delay seeking needed medical care because they lack insurance or have high medical costs. That’s why we offer discounts and payment plans to eligible patients.
Hudson Headwaters can also help you enroll in other programs for low-income patients. Please call our patient support services team at 518-623-2094 between 8:00 a.m. and 4:30 p.m.
Download our Financial Assistance Brochure today to read more about our services.
Insurance Enrollment Services
The EASE (Enrollment Assistance Services and Education) program assists individuals, families and small business owners enroll in health insurance coverage through the NY State of Health Marketplace. The program serves eight counties: Clinton, Essex, Franklin, Fulton, Hamilton, Saratoga, Warren, and Washington. Call 1-855-650-0112 or click here to learn more.